FAQ
What are the hours of operation for Grand Lake Kitchen?
Lake Merritt Hours:
9am to 9pm every day except for Tuesdays
Dimond Hours:
11am to 9pm Monday, Wednesday & Thursday
9am to 9pm Friday, Saturday & Sunday - Closed Tuesday!
Are your patios dog friendly? Are they heated?
We love dogs! Patios at both restaurants are dog friendly.
The Lake Merritt location has a handful of tables underneath our heater.
The Dimond location’s patio is enclosed, but does not have heaters.
I am trying to book a reservation, but the time/party size/day of the week is not available. What do I do?
If you do not see a reservation for the parameters you selected, it is mostly likely because we are either already booked, or do not accommodate a reservation within those parameters.
Our Lake Merritt location takes reservations for parties up to 6. Our weekend brunch reservations are limited as we reserve most of the restaurant for walk-ins.
The Dimond location takes reservations for parties up to 10.
Both locations accept walk-ins of all sizes at all times; weekend brunch gets full fast and large party walk-ins may see longer wait times.
For parties of 14 or more, please see our Private Events options
I am running late for my reservation. How can I get in touch with the host?
We will hold your reservation for 15 minutes. Please contact the host stand by selecting “send a message” on the open table confirmation email that you have received.
How long is the wait on the weekends?
Our wait times vary from 0 to 60 minutes for weekend brunch. If there is a wait, you can put your name on the waitlist in person and we will text you when your table is ready.
How do I handle issues with my Doordash Order?
Unfortunatley, we are not able to offer assistance or refunds for Doordash orders. All issues must be addressed directly with Doordash
My Toast online order (not Doordash) is incorrect. How can I get a refund?
We apologize that your order is incorrect! Please fill out the Contact link below so that we can help to rectify any errors.
In case we didn’t answer your question, please fill out our Contact form so that we may further assist you.